2024-11-26 15:16 207
为保障用户的消费权益，Gooo 提供灵活的退改服务。请仔细阅读以下退改政策：
用户在 Gooo 平台购买的折扣套餐或代金券，如未使用，可随时申请全额退款，无需支付任何费用。我们希望用户能够放心下单，灵活安排消费时间。
若用户在购买时使用了平台优惠券，退款时请注意以下条款：
若优惠券在退款时已过期，该优惠券不予重新发放，将自动失效。
若优惠券仍在有效期内，用户可继续在有效期内使用该优惠券。
我们建议用户在申请退款前留意优惠券的有效时间，以便做出最佳消费决策。
退款申请需通过 Gooo 平台提交，系统确认后将自动处理；
退款到账时间依支付平台政策不同，一般为 3–5 个工作日。
📞 联系我们
如有任何疑问，欢迎联系 Gooo 客服团队：
客服邮箱：team.gooo@outlook.com
中国客服电话：+86 153 8612 6585
美国客服电话：+1 (347) 886-0788
Gooo 致力于为您提供便捷、安心的消费体验，感谢您的理解与支持！
To ensure a secure and flexible shopping experience, Gooo offers a convenient refund and cancellation policy. Please review the following guidelines:
If you purchase a discount package or voucher on Gooo and have not yet used it, you may request a full refund at any time, free of charge. We want users to feel confident when placing orders and enjoy the flexibility of choosing the right time to redeem.
If a coupon was used during purchase, please note:
If the coupon has expired at the time of the refund, it will not be reissued and will become invalid.
If the coupon is still valid, it can be reused before it expires.
We recommend checking your coupon’s expiration date before requesting a refund to make the best decision.
Refund requests should be submitted through the Gooo platform. Once confirmed, the system will process the refund automatically.
Refunds usually take 3–5 business days, depending on the policies of your payment provider.
📞 Contact Information
If you have any questions, please feel free to reach out to the Gooo support team:
Customer Service Email: team.gooo@outlook.com
China Support: +86 153 8612 6585
U.S. Support: +1 (347) 886-0788
Gooo is committed to providing a smooth and worry-free experience. Thank you for your support!